Accor STEP: Benefits At over 300 Accor premium & lifestyle properties (Previously Sofitel STEP)

Accor STEP members have access to exclusive offers, discounts and rewards. Enjoy special savings on dining, spa treatments and more. Plus, upgrade your stay with a complimentary room upgrade or even an indulgent suite upgrade at select properties. Whether you’re traveling for business or pleasure, Accor STEP provides the ultimate luxury experience at a price that won’t break the bank.

Aside from the exclusive amenities, Accor STEP members also enjoy VIP status. This includes priority check-in and check-out service, late checkout privileges and early access to hotel facilities.

Ready to take advantage of all the extra perks? Contact your travel advisor at Clements Travel today to book your next stay with Accor STEP benefits. We look forward to helping you maximize your luxury stay!

What are the STEP benefits in 2023?

Clements Travel can add the following complimentary benefits to your Accor reservation:

  • Daily breakfast for two people
  • Hotel credit of $100USD, once per booking
  • Early check-in or late check out
  • Upgrade at the time of check-in,  (some hotels do an upgrade at the time of booking)
  • Complimentary Wi-Fi
  • Added-Value amenity placed in your room or suite.

The above benefits make this one of the best hotel benefit programs in the travel industry.

What are Accor hotels & resorts are offering step benefits?

Over 300 Accor properties participate in the STEP program.  Step perks can be found at the following Accor brands:

  • 21C
  • 25 Hours
  • Angsana
  • Banyan Tree
  • Faena
  • Fairmont Hotel & Resorts
  • MGallery Collection
  • Mondrian
  • Movenpick
  • Pullman
  • Raffles
  • Rixos
  • SLS
  • SO/
  • Sofitel
  • Sofitel Legend
  • Swissotel


how to make an accor steps reservation

Accor STEP reservations are unable to be made through online travel agents such as Expedia. Only a handful of luxury travel agents, such as Clements Travel can make a STEP reservation.

The easiest way is to do this over contact us for a quote of the property that you want to stay at. Once this is done the reservation process is very quick, mainly due to the payment being taken at the hotel when you arrive.

As a reminder, Clements Travel offers a complimentary hotel booking service.

What Accor rates are eligible for Accor STEP perks

Accor has a variety of rates available.

PERK benefits are only available on their best available (flexible rate) and not on any promotional pricing/special rates that may be on offer. 

Complimentary hotel bookings made with points, special rates and reward nights, and so on are not eligible for extra perks.

I am a member of the Accor Loyalty program – can I still gets points on an Accor STEP reservation?

When you book the Accor STEP rate through a travel advisor, you can still get the Accor STEP benefits while earning Accor points.

More information on the Accor reward program ‘Live Limitless’ can be found here.

Is there a minimum length of stay for Accor STEP bookings?

Most of the time Accor STEP benefits can be added to a 1-night stay. A few properties do require a 2-night minimum stay.  Your Clements Travel advisor can let you know the requirements at the time of quoting you.

Does Clements Travel charge booking fees for making hotel reservations?

While many other STEP agents out there charge booking fees, some as high as $75-$100USD, we are pleased to say that Clements Travel does not charge booking fees of any sort for our hotel booking service.

I ALREADY HAVE A RESERVATION WITH AN ACCOR luxury, premium & lifestyle properties, CAN I add STEP BENEFITS?

Once we verify that your hotel is a STEP Hotel then we will try to get the STEP perks added. Please email a copy of your reservation to and we will try to assist

Getting Accor STEP perks through an eligible travel advisor is no extra cost to booking with Accor direct.

Take advantage of the Clements Travel complimentary hotel booking service today. As a reminder getting STEP

Fill out the short booking request form here and a Clements Travel, travel planner will come right back to you.

Take advantage of our complimentary hotel booking service today.

Ready to go?

Take advantage to these benefits on your next trip.

get in touch

Not quite ready to travel yet?

Get inspired instead.

We’ve put together the ultimate travel inspiration guide to help you find the perfect vacation. Whether you’re looking for a romantic retreat, the thrill of a lifetime, or an incredible multi-stop adventure, we’ve got you covered.

All you need to do is sign up below, and we’ll send you the guide.