Why Clements Travel Charges No Fees – Secure, Licensed & Perk-Filled Bookings

Introduction

At Clements Travel, we believe in transparent, stress-free travel planning. We are a no booking fees travel agency, you will never pay service or booking fees. Our hotel bookings, trip planning, and consultations are completely complimentary. You pay only the hotel, airline, or supplier directly. Booking through us also gives you exclusive perks and personal support throughout your trip.

How Our Complimentary Service Works

• Hotel Bookings: Our rates match what you see online with no extra cost. Clients enjoy perks such as complimentary breakfast, hotel credits, upgrades, and dedicated support.

• Trip Planning: Consultations, itinerary creation, and expert advice are entirely free. We spend time understanding your preferences to craft the perfect trip.

• Loyalty Points: We add your loyalty numbers so you continue to earn hotel and airline points and elite benefits, including brands like Hilton and Marriott that typically award points only for direct bookings.

• Flexible Options: No minimum spend is required. Clients use our services for everyday stays as well as luxury trips.

Our Licensing and Affiliations

Clements Travel is fully licensed with ATOL and ABTA, the leading accreditations in the travel industry that protect your bookings. We are also affiliated with Chartwell Travel, a company owned by American Express Global Business Travel, ensuring access to global partnerships and enhanced client support.

Hotel-Only Booking (Complimentary Service)

Perfect if you want to book just a hotel while enjoying perks and expert support.

We work with over 2,000 hotels worldwide to provide clients with benefits such as:

• Preferred rates and availability

• Room upgrades (subject to availability)

• Daily breakfast for two

• Dining, resort, or hotel credits

• Early check-in and late checkout (subject to availability)

• Exclusive amenities and experiences

How it works:

If you know the hotel you want:
Email us the following:

• Hotel name

• Check-in and check-out dates

• Number of guests (include children’s ages)

• Your name

We will provide a quote. If you accept, we will book the hotel and send a confirmation.

If you want hotel suggestions:
Email us the following:

• Check-in and check-out dates

• Number of guests (include children’s ages)

• Your name

We will suggest recommended hotels with value-added benefits. Select your preferred hotel, and we will handle the booking and confirmation.

Trip Consultation (Complimentary Service)

Our free consultation helps you plan your perfect trip, whether you already have a destination in mind or are seeking ideas.

• 30-minute telephone or Zoom call

• Discussion topics include:

  • Type of trip (honeymoon, safari, family, etc.)

  • Past travel experiences — what you liked and didn’t like

  • Budget preferences

After the consultation, we provide a follow-up email with suggested itineraries or trip ideas. There is no obligation to book, but most clients choose to move forward after seeing our recommendations.

Get started: Contact us to arrange your free trip consultation.

Trip Planning (Complimentary Service)

We handle all the hard work so you can relax and enjoy your trip.

This service includes:

• Hotel bookings

• Transfers

• Excursions

• Restaurant recommendations and reservations

• Country entry research (visas, health requirements, etc.)

• Full travel management support while you are on the road

After collecting your preferences, we provide a draft day-by-day itinerary. We offer unlimited revisions until your trip plan is perfect.

Ready to start planning? Contact us today.

Hotel Wedding Blocks (Complimentary Service)

Planning a wedding? Let us manage your guests’ hotel arrangements with ease.

• We gather your requirements: location, preferred rates, room types, number of rooms, and special requests

• We negotiate with multiple hotels to secure the best options and savings

• Clients typically receive significant value due to our bulk purchasing power

Next step: Contact us for a no-obligation discussion about your hotel wedding block needs.

Frequently Asked Questions

How does hotel payment work?
Clements Travel does not take payment on behalf of hotels. Instead, the hotel will charge your preferred credit card directly. In most cases, payment isn’t taken until you arrive. Some properties may require prepayment during busy periods, which we will always explain clearly during the quotation process, along with the cancellation policy.

Are your hotel rates the same as Expedia or the hotel’s website?
Yes. Our rates match what you see online, with no extra cost to book through Clements Travel. The difference is in the value: our clients enjoy exclusive perks such as complimentary breakfast, hotel credits, and potential upgrades — plus the support of a dedicated contact for any assistance.

Do I still earn hotel and airline loyalty points when booking through you?
Yes. We add your loyalty numbers to bookings so you continue to earn points as usual. Even Hilton and Marriott — which typically only award points on direct bookings — honor loyalty points and benefits when booked through us.

Is there a minimum booking value?
No. Unlike some agencies, we don’t require a minimum spend. Many clients use us for everyday hotels as well as special splurge-worthy trips.

Is your trip consultation really free?
Yes — completely free, with no strings attached. We’re happy to spend up to 30 minutes on a call discussing your travel plans, whether you’re a new or returning client.

Do you have testimonials?
Yes. Many of our long-standing clients are happy to share their experiences directly, and you’ll also find reviews on our TrustPilot page. We don’t pressure clients for reviews, so the page may look a little quieter than others — but rest assured, our reputation is built on referrals and repeat business.

Is your travel agency licensed?
Yes. Clements Travel is fully licensed with both ATOL and ABTA — the most respected accreditations in the travel industry, ensuring your bookings are secure and financially protected. We are also affiliated with Chartwell Travel, a company owned by American Express Global Business Travel, which further strengthens our global partnerships and client support.

Do you charge service or booking fees?
No — never. Our services are completely complimentary. You’ll always pay the same rate as booking direct, with added benefits and support at no extra cost.

What is your cancellation policy?
Cancellation policies are set by each hotel, airline, or supplier. We’ll always provide the exact terms before you confirm your booking and highlight any important deadlines. Our team is here to help if you ever need to make changes.

What if I need help during my trip?
We’re available to assist before, during, and after your travels. If you encounter an issue — from flight delays to last-minute changes — you’ll always have a dedicated contact to support you.

Do you only book luxury hotels?
We specialise in luxury travel but also work with a wide range of properties — from boutique hotels to family-friendly resorts — depending on your needs.

Do you provide travel insurance?
We don’t sell insurance directly, but we strongly recommend that all clients take out a comprehensive travel insurance policy. We can provide guidance and connect you with trusted providers.

How long does it take to create an itinerary?
It depends on the complexity. Some itineraries can be prepared within a few days, while more detailed trips involving multiple components may take up to two weeks.

Still have questions?
Feel free to call us on the numbers above or send us an email — we’ll be glad to help.