Complimentary Hotel and Resort Booking Service

Clements Travel offers a complimentary hotel booking service. The first thing that might come to mind might be is ‘isn’t it easier just to book online with Expedia’, while that may be a little bit faster you will find that in most cases we are better priced and able to add extra benefits (such as complimentary breakfast and upgrades) when booking with us. 


Receive the following benefits when booking through Clements Travel:

  • We advance every single hotel and resort booking that we make – this ensures that any special requests and special occasions such as honeymoon, birthday are actioned
  • Over 20-years of experience in the travel industry.
  • Our team has been to over 70 countries around the world which means have probably been to where you want to go which means we have heaps of hotel and resort recommendations.
  • We help travelers stress less and enjoy more with benefits & perks, personalized service, and memorable experiences.
  • Every detail is taken care of including advising you or all visa and Covid-19 formalities for the country that you are visiting.
  • We are ATOL and ABTA bonded to give you peace of mind that you are working with a reputable travel agency.
booking with a Virtuoso Travel Advisor has many advantages

The Virtuoso network is the most well-regarded travel program in the world. Clements Travel is a proud Virtuoso advisor.  The benefits of booking through a Virtuoso travel agent are:

  • Preferred rates and availability
  • Room upgrades (if available)
  • Breakfast daily for two
  • Dining, resort, or hotel credits (usually $100USD)
  • Early check-in and late checkout (if available)
  • Exclusive amenities and experiences
  • Privileged access to Exclusive Virtuoso rates
  • Flexible rates – for example most hotels and resorts have a more relaxed cancellation policy

Some Virtuoso hotels might swap the benefits around. Instead of the hotel credit, they might include a 3-course lunch at their restaurant. Other hotels might also include a bottle of local wine delivered to your room.

Have a  read of how-to guide for a more in-depth look at how the Virtuoso travel network works. Alternatively, get in touch with us to see if your favorite hotel is part of the Virtuoso Travel network.

Booking Virtuoso is free.

take advantage of our Preferred Hotel Partnerships

Clements Travel has preferred hotel partnerships with most hotel and resort brands.  This partnership works very similarly to Virtuoso in that we can add a number of benefits to your booking at no extra cost.  As well as receiving these benefits, our hotel partners will give you the best room in the category and extra special attention. 

We currently have a partnership with the following brands:

Belmond Bellini Club Dorchester Collection Diamond Club Hilton Hotels Impresario Club Hyatt Prive IHG Luxury Lifestyle
Jumeirah Passport to Luxury Couture by Langham Mandarin Oriental Fan Club Marriott Stars Marriott Luminous
Oetker Collection Pearl Partner The Peninsula Penclub Preferred Hotels and Resorts Platinum Partner Rosewood Elite Relais and Chateaux Preferred Partner
Sir Rocco Knights withIN by Small Luxury Hotels of the World Sofitel Step Travel Experience Program The Guild by Viceroy Virtuoso

This could very well be possible. Send a copy of the reservation to and we will see what we can do for you.


book using our special hotel and resort rates

Due to our buying power, we have access to special rates at most hotels around the world. Let’s put this into perspective with some real-life examples that we have found for our clients recently:

  Booking with the Hotel Direct Clements Travel Price Clements Travel Benefits
(no extra charge)
St Regis Bangkok $368.10USD $342.00USD
  • Upgrade on arrival, subject to availability
  • Daily full breakfast for two guests per bedroom
  • $100 USD equivalent Food & Beverage credit to be utilized during stay (not combinable, no cash value if not redeemed in full, excludes Zuma Restaurant and IGNIV Bangkok)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi


Lotte New York Palace $892.81USD $651.83USD None, discount only
Waldorf Astoria Las Vegas $731.30USD $344.68USD None, discount only

Above prices are for lead in category rooms.

We have access to special offers

When putting together your quote we will be sure to notify you of any special offers. These can include:

  • Stay Longer Promotion: A number of hotels and resorts participate in the ‘Stay Longer’ promotion. This could work as staying 2 nights and getting the third night free or staying three nights getting the fourth night free and so on.
  • Advance Purchase – making your reservation in advance can we a discount of around 20%
  • Guaranteed Upgrades – in some cases room and suite upgrades can be guaranteed at the time of booking.
  • Complimentary Add-Ons – some properties to offer complimentary add-ons such as airport transfers, local experiences, food and beverage tastings, and so on.

This is a valid point.

The first obvious here is by booking online you won’t get hundreds of dollars worth of Virtuoso benefits.

Bookings with Clements Travel don’t take long at all and once we have your details the reservation only takes a few minutes to make. We save your details in our system so you never have to repeat them again which makes your next bookings effortless.

One more thing to consider, many hotel booking websites can be impossible to get through on the phone and when you do get through you are speaking to a call center. Booking with Clements Travel means that we will pick up the phone or answer your email as fast as possible and take responsibility for your request or question. The person who made your booking is usually the one dealing with your query.

Can I book hotels online while still get benefits and discounts?

While we do have the functionality to allow clients to do an online booking, we have not activated this feature.  The simple reason is Clements Travel is all about service and we like to be hands one with each and every single booking. For example, all our bookings are advanced with the hotel in advance so that any special requests and occasions are noted.

For the above reasons you might find that booking luxury hotels online is not possible a lot of the time.

How is payment made?

Payment is usually made by credit card to the hotel directly when you check-in. The only time this doesn’t apply is if your reservation is for during peak times or if you’re booking a luxury hotel then a deposit may be asked for but we will be sure to let you know about this when we send you a quote.

do i still get hotel loyalty points?

The answer is yes, you will still get hotel loyalty points just as you would if you booked through the hotel directly. We can even add your loyalty program number to your reservation at the time of booking.


Making a hotel booking with Clements Travel is super easy. Simply get in touch with us on the contact page

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Take advantage to these benefits on your next trip.

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Not quite ready to travel yet?

Get inspired instead.

We’ve put together the ultimate travel inspiration guide to help you find the perfect vacation. Whether you’re looking for a romantic retreat, the thrill of a lifetime, or an incredible multi-stop adventure, we’ve got you covered.

All you need to do is sign up below, and we’ll send you the guide.